The total cost of ownership (TCO) for surgical equipment and endoscopes includes a critical service component. To reduce TCO, KARL STORZ offers PROTECTION1® service contracts and programs - datadriven solutions that are tailored for each healthcare provider to deliver cost savings and performance enhancements, allowing the focus to remain on patient care and outcomes. KARL STORZ also offers a full portfolio of Cleaning & Reprocessing products that protect your equipment from damage, ensure compliance with product IFUs, and provide you with convenience and cost-savings. Explore our various offerings below!
KARL STORZ E-Class® Exchange Program, Elevating the Standard Repair Process
You and your patients deserve endoscopes that meet the same high-quality standards and perform as reliably as brand new endoscopes after every service. KARL STORZ E-Class® exchange program was built on that philosophy. Our E-Class® exchange endoscopes are built to brand new endoscope quality standards, so you receive best-in-class optics, illumination and deflection every time with KARL STORZ service. Unlike traditional repair programs, our E-Class® exchange program maximizes efficiencies with hassle-free process and no loaners needed, provides little to no downtime with quick turnaround on exchanges, and lowers long-term costs and total cost of ownership by eliminating the need to repurchase capital equipment.
E-CLASS EXCHANGE PROGRAM
Preventive Maintenance Evaluations & Service Support
KARL STORZ understands that operationally-ready equipment is important to you and your practice. The stayREADYprogram provides preventive maintenance evaluations of KARL STORZ endoscopic equipment to maintain optimal performance, providing you peace of mind. Our Field Service Specialists provide stayREADY evaluations, facilitate service transactions, and provide educational support. Contact your KARL STORZ representative to request a stayREADYevaluation, or email@example.com.
FIELD SERVICE PROGRAMS
Daily Equipment Maintenance & Management
An On-site Endoscopic Specialist (OES) is a certified, dedicated KARL STORZ representative located in your facility full-time, providing immediate support in the OR and SPD. The OES protects your equipment by providing daily equipment maintenance, expert troubleshooting, and problem prevention.
ON-SITE ENDOSCOPIC SPECIALISTS
Plan Service Budget Ahead of Time and Avoid Unexpected Expenses
KARL STORZ service agreements are designed to provide full-service coverage and support for the length of the contract term. They provide certainty and predictability, allowing the focus to remain on patient care and outcomes. KARL STORZ can develop a customized plan that is tailored to protect your equipment investment and address your specific needs.
Accredited Clinical Education for Professionals
Through the PROTECTION1® Academy of Clinical Education (ACE) program, hospital staff can receive education on critical topics and earn accredited continuing education units (CEU). Adequate and ongoing training of staff through the program can influence the key aspects of controlling and lowering the total cost of ownership of reusable surgical technology, such as reduction of downtime, retention of initial equipment quality, and the containment of repair costs.
Optimal Efficiency for Your Cleaning & Reprocessing Needs
KARL STORZ offers a full portfolio of Cleaning & Reprocessing products that protect your equipment from damage, ensure comp with product IFUs, and provide you with convenience and cost-savings.
To view all KARL STORZ Cleaning & Reprocessing products with full details, click HERE for our product catalog.
CLEANING & REPROCESSING
To demonstrate the cost avoidance across multiple cost areas at NorthShore University HealthSystem after converting to the KARL STORZ sterilization container system.
Our KSZ-27717D Container System is specially designed to protect your laparoscopic instruments during transport, reprocessing and storage.
The products described in the videos, images, and documents on this site have been approved authorized by the company for use in the United States only. The materials on this site are provided exclusively as an educational service for medical professionals and do not necessarily reflect the views of KARL STORZ Endoscopy-America, Inc. The decision to apply any of the information on this site is at the sole discretion and choice of qualified medical personnel, who are advised to verify the applicability and the suitability for any particular situation. KARL STORZ cannot be held is not responsible for the misuse of any information on this site.